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— Common questions
Got questions?
How long does a typical project take?
Marketing sites: 4–8 weeks. Mobile apps and SaaS platforms: 3–6 months. AI tooling: 2–8 weeks depending on scope. We'll give you a clear timeline after the discovery phase.
Do you work with international clients?
Yes — though we're UK-based, around a quarter of our clients are in Europe, the US and Australia. We work in your timezone for meetings and keep async-friendly hours for everything else.
Can you take over an existing project?
Often, yes — we'll start with a code or campaign audit to make sure it's the right call. If the existing work is salvageable we'll build on it; if not, we'll be honest about that.
How do payment and contracts work?
Fixed-scope projects: 40% on signing, 30% at the design milestone, 30% on launch. Retainers and performance marketing: monthly, in advance. Simple contract, no lock-in beyond the current cycle.
Do you offer ongoing support?
Always. Every project includes 60 days of free post-launch support, after which most clients move to a monthly retainer for hosting, maintenance, optimisation and new features.